Robust technology at the center
allows us to excel at being people-centric
Do you need help making sure your team members working non-business hours have a chance to shop in your hospitals’ gift shops? Balance Concierge has an embedded platform in the eBalance Virtual Concierge portal to solve the late-night and early-morning uniform and gift shopping experience.
We provide weekly email and social media communications to your team members providing inspiration, information, and links to local and national discounts, members-only swap-n-shop classifieds through eBalance or a closed Facebook group, and additional special opportunities for you to communicate with your team.
Our eBalance ExperienceTM virtual concierge is user friendly on multiple devices, allowing us to go to a bedside, a remote clinic, or multiple facilities to manage requests on the spot, make deliveries, and coordinate events on your behalf. We require very little assistance from your IT resources once we set-up the single sign on solution. And, by managing our entire service online, we are making a smaller carbon footprint on our planet!
Contact us today for a short demo and discussion about which of our high touch, high tech, high value customized concierge program services is best for you.
“I've always been curious how my concierge manages to operate the way they do, they are so fast and efficient that I imagine a whole plethora of happy yellow minions behind the scenes responding to our requests and questions with lightning speed.
Despite my silliness, I really am appreciative of the services my concierge provides. They have been able to coordinate sending flowers when a co-worker had a family member pass away, they have helped us arrange food for staff appreciation, and help us to remember holidays and important dates we may not otherwise think to recognize.
On a personal level, I love that our concierge service reminds me to find balance in my life. They remind me on a daily basis that I should be out doing fun things with my family and enjoying this beautiful city we live in. My personal favorite feature is having the concierge ambassadors get tickets to shows for me. It removes stress and takes away all those unnecessary fees.
Thanks for all that you guys do!”
– Muriel A.