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Coaching your staff to expand services

If you already have an internal team providing concierge services and simply want to help them grow, we offer custom-training services based on our extensive experience serving multiple populations within healthcare and healthcare-related organizations. We will provide an analysis of and recommendations for your program along with ongoing coaching for an agreed upon length of time. We will also upgrade your internal team’s tool set with a custom organization-branded online portal, eBalance ExperienceTM, with the features desired to manage concierge requests more efficiently and effectively.

This solution is also perfect for organizations that have someone in place ready to assume the role of managing your concierge program, and has existing staff to begin offering services.  Whether you have been offering concierge services for some time or are newly welcoming the opportunity, Balance Concierge can help you enhance engagements and increase satisfaction.

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Find your best solution

Contact us today for a short demo and discussion about which of our high touch, high tech, high value customized concierge program services is best for you.

Find Your Best Solution

Finding out how to best use eBalance is easy! Just answer these simple questions below to see what eBalance installation best suits you!

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