You may know about the traditional services expected from a concierge service for guests and professionals working in large organizations. What you may not be aware of is that our employee engagement partners - our clients - receive a unique high touch, high tech and high value program focused on:
Balance Concierge’s services are all about helping your team maintain their presence and health of mind, body and spirit. We call it Life Care.
We help build lasting relationships for you internally and externally by supporting your on site, multi-site and remote team members and patients with dozens of personal requests to balance their work and home lives. Following is a list of some of the most common needs met by Balance Concierge:
We establish a preferred vendor network of local businesses and service providers in your community to ensure the best quality and price. We also have a long list of national vendor relationships that allow us to extend valuable discounts to you and your team.
Whether you want to streamline or elevate recognition, or both, we can help you with two unique and easy-to-use platforms that have proven to be effective, efficient and meaningful tools:
We bring you 24/7 access to our online request and communication portal called eBalanceTM Virtual Concierge. It can be visited directly with your customized URL as well as via a link from your intranet for convenient single sign-on access.
A mirror of the portal, our new Hospital TIESTM [Together In Everyday Success] mobile app is valuable especially to those team members who often travel between facilities or work in areas without frequent access to a desktop or laptop computer.
KNOWLEDGEABLE: We have servant hearts for healthcare and have first-hand knowledge of the industry's challenges and needs;
EFFECTIVE & EFFICIENT: We have cost-effective and time-efficient solutions supported by our proven proprietary eBalance software and a mobile app that is easy-to-use on the front end and provides robust analytic reporting on the back end; and,
TRUSTWORTHY: Our concierge team members are your brand ambassadors. Helping others live more balanced and meaningful lives is an honor we take seriously as we deliver a vast range of services with personal attention and a smile.
Contact us today for a short demo and discussion about which of our high touch, high tech, high value customized concierge program services is best for you.
"Sunshine Personal Assistants, our branded Balance Concierge program, is an amazing satisfier for our caregivers and visitors alike. The attention to detail and outstanding customer service contributes to our overall community image, and reinforces our commitment to being an employer of choice. "
– Dr. Mark Laney, president and CEO of Mosaic Life Care