With Balance Concierge, we know that every health system is unique. That’s why our consultation and evaluation process assures the best fit for your business needs.
We provide complete design, development, implementation, marketing, management consulting and training services for hospitals wishing to develop an in-house concierge program for their employees, physicians, patients and guests.
We will conduct a comprehensive strategic review of your current benefits and assess your ability to meet diverse employee needs, and achieve your health system business goals.
We will perform an audit of your workforce to determine the value of enhancing demographically targeted concierge convenience services, recognition, dependent care and wellness programs as a means of differentiating your concierge offerings.
We will evaluate the best means of delivering the concierge services to your employees, physicians, patients and guests.
Best of all, we will assist you in designing an innovative concierge program that offers a variety of ways to deliver the services. These can include online, through a customized Web site, or on-site. Each option will offer convenience services such as; dry cleaning drop-off and pick-up, auto servicing & car washing, shopping, massages, manicure/pedicures, meal delivery, and errand running. On-site concierge staff will further enhance your concierge program by making a personal connection with your staff and patients while promoting stronger vendor relationships.
And, we will be with you every step of the way to ensure your success. Contact us today for your consultation.
